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Salary & Benefits:

£23,150 p.a., SP 18 plus pension contribution and salary sacrifice schemes.

We offer 25 days annual leave and 12 days public holiday entitlements, 2 discretionary paid leave days (during December), a day off for your birthday and 1 discretionary day on the employee’s 5 year work anniversary.

We operate a hybrid working policy and will consider flexible working requests.

From 1st October 2024 we will be trialling a 4-day working week reducing the working hours from 35 to 32 per week (without impact on employees’ salaries).

Contract: 35 hours per week

Location: Glasgow, UK

Closing date: 17th March 2025 at 12noon

Interviews: TBC

Legal Services Agency (LSA) are seeking an experienced Administrative Officer to join their professional and friendly Admin team.

LSA is one of Scotland’s largest Law Centres. Through its solicitors and other staff, operating as Brown & Co. Legal LLP, LSA has a 30-year legacy of serving individuals, families and communities across Scotland, addressing unmet legal need and the effects of poverty, disadvantage and discrimination.

We provide high-quality legal advice, assistance and representation in areas of housing law, preventing homelessness, mental health, discrimination, welfare benefits and social security, community care, criminal injuries compensation and employment law.

The work is rewarding, and the expertise of the Service is highly regarded and nationally recognised. The post offers scope to develop your skills through LSA’s in-house training seminars.

About you

You will have excellent typing speeds and accuracy and be able to work to tight timescales. You will have experience in providing high-quality telephone and reception client service. You will be able to

deal with a range of clients as the first point of contact for the organisation. You will be a team player and will be flexible in taking on a variety of tasks.

Application process:

Please submit your CV with a covering letter addressing the job description and person specification stating why this post is of interest to you to: recruitment@lsa.org.uk. Please include details of your current salary, notice period and a note of two referees one of which should be your most recent employer. For equality purposes, please do not include your full name on either the covering letter or CV, only in your email. The personal information in your email will not be made available to the selection panel.

Please also complete and return the Equality and Diversity Questionnaire. This information is used purely for statistical purposes and will have no impact on your application.

Please indicate whether you are eligible to work in the UK and if you require a work permit/visa to work in the UK.

Please also indicate if you have you any convictions (other than spent convictions) under the Rehabilitation of Offenders Act 1974. If yes, please give details.

Legal Services Agency is an equal opportunities employer.

Legal Services Agency Ltd. is a registered charity no SC017160 and a company limited by guarantee, registered no. SC123919.

Job Description - Administrative Officer 2025

Equal Opportunities Form (2021)

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