Drop-in surgeries and court helpdesks

The quickest way to access the help of our housing team is through our drop in surgeries. We hold drop ins at our Glasgow and Greenock offices to allow people to speak to a solicitor on the day, and provide emergency assistance where required.

When attending a drop in we please ask that you bring photographic ID (such as passport or driving licence) and proof of income (such as UC journal, wage slip or recent bank statement) as we may not be able to assist you without this information. Please note that we will accept electronic proof of income such as online banking.

It is helpful to bring any papers that you have in relation to your case. This might be court documents, letters or notices from your landlord or lender or decision letters from your local authority. Anything that you can bring is likely to help our solicitor give you the best advice, but please still get in touch even if you don't have the papers that you think we might need! Please click here for more details.

Our staff are also available to provide emergency advice and representation in eviction and mortgage repossession cases at Glasgow Sheriff Court. You don't need an appointment – our staff will be outside the court and available to help you on the day of your hearing.

We have also previously provided outreach services throughout the city to make it as easy as possible for people to access our services.

Please call our Glasgow office on 0141 353 3354 if you require more information.

If you live in Inverclyde then please call 01475 725 665 for further information.

Glasgow Drop-In Surgeries

We operate the following housing and homelessness drop-ins:

Tuesdays and Thursdays from 10am until 1pm and Fridays from 11am until 1pm.

Please note we are not running Monday drop ins until further notice.

Please remember to bring photographic ID and proof of income with you.

We previously also provided outreach services at Glasgow North West Citizens Advice Bureau, Drumchapel Money Advice Service, Possilpark Library and Drumchapel Citizens Advice Bureau. Due to cuts in our funding from Glasgow City Council we are not at present able to commit to continuing with these outreaches after the pandemic. We hope to secure the funding that would allow us to continue with this vital service for Glasgow communities.

Greenock Drop-In Surgeries

We have drop in surgeries at our Greenock office every Tuesday and Thursday from 10am until 1pm.

Please note our Greenock drop ins are currently via telephone. Please phone us on 01475 725665 to book an appointment.

Glasgow Sheriff Court Helpdesk

We also operate a helpdesk at Glasgow Sheriff Court which allows people to access emergency advice and representation on the day of their eviction or repossession case calling in court.

Eviction cases in Glasgow call on Wednesdays. The hearings are at 10am or 2pm. Our staff attend the court from 9:30am to 10:30am to assist with the cases in the morning, and from 1:30pm to 2:30pm to assist with the afternoon cases.

Mortgage repossession cases in Glasgow call on Fridays at 10am. Our staff attend the court from 9:30am to 10:30am and are available to assist with emergency advice and representation.