Established in 1989, Legal Services Agency (LSA) is a Scottish Law Centre and Charity committed to tackling inequality, defending legal rights and using the law to effect social change.

We focus on supporting individuals in vulnerable circumstances who would otherwise find it difficult to access legal advice, assistance and representation. We achieve this by offering high-quality legal advice and representation, raising awareness of legal rights and campaigning to challenge legal system failures.

We take pride in using a person-centred approach and drawing on our expertise in social welfare law. We address complex legal issues to combat disadvantage and discrimination, empowering individuals to assert their legal rights and reach their full potential. More information about our areas of work can be found on our Home page and How We Help section.

We are proud of our track record of spotting trends and have championed the use of strategic litigation in our daily practices, challenging systematic failures to enact long-term sustainable changes. 

As a registered CPD provider, we take a leading role in providing legal education through research, training, and publications on topical issues and underrepresented areas of information. We share learning and findings, building cross sectoral knowledge and capacity.

Our Vision

LSA’s Vision is of a fairer society where every person, regardless of their circumstances, can understand and exercise their rights with dignity and
respect.

Our Mission

LSA’s Mission is to reduce the impact of poverty, disadvantage, and inequality by providing high-quality legal advice, representation, and education empowering individuals and communities to secure lasting change.

Our Values

Our clients, partners and funders recognise the honesty and integrity that underpins everything that we do. We continue to build on thirty years of meeting changing needs, driven by evidence and research, and of instilling confidence in those we collaborate with.

Read our 2025-2028 Strategic Plan for more information on our vision, mission, and values.

Our service operates on a broad scale, covering all of Glasgow, with a dedicated base in Inverclyde, and extending support to communities throughout Scotland.

LSA is accountable to the Law Society of Scotland and subject to Law Society/Scottish Legal Aid Board quality regime, as well as the Scottish Government’s National Standards for Information and Advice Providers.

We are managed by a Board of Directors who are accountable to LSA member organisations. Our professional services are organized in the firm of Brown & Co. Legal LLP.