Staff vacancies


Intensive Support Worker – People Make Glasgow Fairer Together Project

Salary: £21,000 per annum

Hours of Work: 35 hours per week (flexibility required to provide planned evening support – working times would be adjusted)

Contract Period: This is a time limited project until December 2018. Individual contract terms will vary in length and an initial contract term will be confirmed with a job offer.

Closing Date:  Thursday, 25th May 2017

Other considerations: Based in Govan, travel within Glasgow City Council boundaries will be required. Successful candidates will undergo a PVG check.


Project Overview

Fear, apathy or a lack of understanding of financial issues can often be a barrier to making positive long-term life changes. This project, part funded by the European Social Fund aims to meet this challenge where those with multiple needs are disengaged from mainstream services. The objective of this operation is to work with target vulnerable groups to create and maintain stable financial wellbeing, smoothing life transitions and building lasting change.

LSA is leading a consortium comprising ourselves, Glasgow Central Citizens Advice Bureau, Advice Direct Scotland and the Wheatley Housing Group to deliver Glasgow City Council’s European Social Fund project that will deliver the services to support the individual’s journey from crisis to stability.

A team of Intensive Support Workers will work with our clients from the initial referral stage, through project registration and needs assessment to the achievement of successful outcomes around developing money management skills, removal of debt as a barrier, and engaging in activities to increase employability.

The Role

Intensive Support Workers will work closely with vulnerable clients over a period of weeks or months, to enable them to access a wide variety of the City’s support services. A typical day might involve meeting clients for the first time and working with them to complete a detailed assessment of their needs, engaging with and arranging appointments for clients with the city’s support services and where necessary accompanying clients to these appointments.

These are varied and exciting positions where the right individuals can create a positive long-lasting impact on a person or family’s life.

The Person

The right candidates will be able to display a high degree of interpersonal skills around empathy, trust and honesty and have experience of successfully engaging with vulnerable groups. They will be self-motivated team workers who are computer literate and organised, capable of working with the prescribed processes required of ESF funding. A degree of flexibility around working hours to meet clients’ needs and a desire to travel throughout the city is essential. It would be desirable if candidates had an understanding of the Financial Inclusion sector and the support services across the city.

Next Steps

A full job description can be found by clicking on the document on this page. If you think you are the person for this project, please apply by sending your CV with a covering letter demonstrating your suitability by close of business on Thursday, 25th May 2017 to Covering letters should be no more than 2 sides of A4.