Privacy policy

Legal Services Agency is a charity and a company limited by guarantee, registered office, 3rd Floor, Fleming House, 134 Renfrew Street, Glasgow, G3 6ST.

LSA’s website, email and other publicity is intended for public information, primarily, for the benefit of organisations whether incorporated or unincorporated, charitable, voluntary or community.

LSA communicates using its database with a range of such organisations on a regular basis. LSA does however not wish to send any unwanted information.  We will action any request to unsubscribe immediately.

LSA aspires to retain accurate information and subscribers will be contacted regularly to check the accuracy.  LSA is happy to be contacted at any time to correct any information that it retains in connection with its education, training and publicity activities.

Any incorrect information will be remedied as speedily as practicable.

Use of personal data

LSA stores business addresses, telephone and fax numbers and email addresses of organisations who use, have used or are likely to use our education, training or similar events and/or order publications or other services.  This information is stored confidentially.  The information will not be transferred to any third party.

Unless explicitly requested to do so, LSA does not retain home address or other personal contact details. All information stored, unless explicitly requested otherwise, relates to organisations whether incorporated or otherwise and communications are made to individuals as employees, directors or members of management committees or boards of such organisations.

LSA collects information concerning the use of its website.  That information is purely statistical and does not reveal the identities of those using the website.


In order to complete an order for any of LSA’s services or products, we request that those making the order provide information such as contact details, addresses, telephone numbers and email addresses.  These will be used for the purposes of publicity and/or supplying the service only.  Save unless explicitly requested to do so, the information required will be in regard to commercial, charitable, incorporated or unincorporated organisations and not personal information concerning individuals.

Any information so obtained will not be passed on to third parties and will be kept confidential.

Contacting those on our database

LSA assumes that those on our database are happy to be contacted for the purposes of publicising our work or surveys of relevance to our work.

LSA assumes that such contact is with individuals representing organisations whether incorporated or unincorporated, community, charitable or voluntary.  Unless explicitly requested to do so LSA will not contact individuals in their personal or individual capacity.

Any information obtained by way of a survey will be upon a strictly anonymous basis.

Any organisation or person who wishes to cease receiving any form of publicity or contact may unsubscribe by clicking here or alternatively writing, telephoning or faxing to that effect.


In general all the material on LSA’s website is strictly copyright unless otherwise indicated.  If any use is sought of any material LSA’s permission should be sought in advance.

Solicitor/Client Relationship

No solicitor/client relationship is generated as a consequence of the use of LSA’s website, its emails or any material produced by LSA for the purposes of publicity, education or training.


From time to time links to other websites may appear on LSA’s website, emails or other communications.  LSA provides no warranty with regard to any aspect of any links so made.


LSA does not guarantee that its website is free from viruses or that this website cannot be tampered with by third parties.  Use of the website and the information contained therein as well as receipt of emails is entirely at the user’s sole risk.  In no event will Legal Services Agency be liable for any damage whatsoever arising out of, or related to, its website or emails.  Your sole and exclusive remedy for dissatisfaction with the website and/or information is to stop using the site and the information.


Any complaints should be addressed to Paul Brown, Principal Solicitor/Chief Executive of Legal Services Agency, 3rd Floor, Fleming House, 134 Renfrew Street, Glasgow, G3 6ST, Tel: 0141 353 3354, Fax: 0141 353 0354, email:

Legal Services Agency Ltd., Fleming House, 134 Renfrew Street, Glasgow, G3 6ST

T: 0141 353 3354 or F: 0141 353 0354 or view full contact details